Q & A with NCRA Board Member Jennifer Sati

by admin on February 16, 2018

Jennifer Sati, RMR, CRR, CRC, CRI

Jennifer Sati, RMR, CRR, CRC, CRI

In honor of Court Reporting & Captioning Week 2018, Paradigm’s Director of Client Relations Angie Punton interviewed Jennifer Sati, RMR, CRR, CRC, CRI.  Jennifer is the Program Director and instructor for Judicial Reporting and Broadcast Captioning at Anoka Technical College in Anoka, Minnesota.  She serves on NCRA’s Board of Directors, and is the Board Liaison to the Court Reporting Program Advisory Committee.  She started her career as a court reporter in 1985. 

Angie Punton:  Happy Court Reporting & Captioning Week, Jennifer!  As a member of the National Court Reporters Association’s Board of Directors, what does this week mean to our industry? 

Jennifer:  Celebrating Court Reporting & Captioning Week is a fantastic and effective way to create awareness about this in-demand and rewarding career!  Across the country, the market has career opportunities and we must continue to train and graduate new professionals.  Students still self-report that the way they heard about court reporting or captioning is through word of mouth.  This week is a specific way we can draw attention to exactly what we do!  Reporters and captioners can reach a national, regional, and local audience, whether it’s through TV interviews, newspaper articles, hosting awareness events, attending high schools and career fairs, using social media, or by simply having a conversation with your neighbors and friends.

Angie Punton:  What’s the most common misconception people have about court reporting?

Jennifer Sati:  That we are not keeping up with technology!  Quite the contrary:  WE ARE technology!  When you compare the ability to capture spoken words to text immediately and have a working copy at your fingertips, nothing compares!  Absolutely nothing.

Angie Punton:  What qualities or personality traits do you see as making an ideal court reporting student?

Jennifer Sati:  Desire, commitment, and grit!  Students must really desire this career before they’re willing to commit the hard work required in school, and a good dose of grit will help handle the ups and downs of speedbuilding.   Court reporters and captioners can promote student success by sharing their own excitement for the profession and offering positive reinforcements when talking with students.

Angie Punton:  What is one thing you wish prospective students knew about the court reporting profession?

Jennifer Sati:  You’re not just training for a job, you are developing a passion for a career and will belong to an amazing family of court reporters and captioners.  As the quote from Confucius says, “Find a job you love and you will never work a day in your life.”   Students who say they have talked to court reporters and captioners before signing up for school say it was the love and passion shown by the reporters and captioners for the career that helped them decide to enroll.

Angie Punton:  Anoka Technical College’s Judicial Reporting Program is one of the most highly-esteemed court reporting schools in the country.  What’s your recipe for success?

Jennifer Sati:  The faculty at Anoka Technical College cares deeply about the student as a person first and teach by providing hands-on training.  All classes are taught by experts in the industry.  I, myself, have 30 years of experience as a freelancer, official, CART provider, and captioner.  Our technology instructor, Merilee Johnson, is a leading national expert in technology and software.  Jane Schleusner has worked 30+ years as an official reporter.   We have an on-site lab for students to use Monday through Friday, which is staffed by Deb Longley, who is available to assist students.  We are a flexible on-site program, requiring just two days on campus per week.  While we’re an on-site program, we also utilize online for some courses and an unlimited supply of online practice material.

Angie Punton:  Where do you see the industry in five years?

Jennifer Sati:  I see our profession thriving and becoming stronger each coming year.  I have a front-row seat to watching my graduates enter the profession and succeeding.  I am beaming with pride when I see a show being captioned by one of my graduates or I see a graduate taking depos in a class-action lawsuit or reporting a high-profile trial!  The future is in good hands with the new professionals we have entering the field!  My recipe for success:  1.  Belong to NCRA and your state association 2.  Create awareness of the profession; and 3.  Recruit new students to schools.  With that, our future will be promising!

Anoka Tech Alumnae gather for Court Reporting and Captioning Week

Anoka Tech Alumnae gather for Court Reporting and Captioning Week


ElizabethBy: Elizabeth Gangl, RPR

Since I first began work as a freelance court reporter over 30 years ago I have been asked too many times to count why I like what I do.  I wish I had a dollar for every time that question has been asked.

I have no doubt you could ask this question of 15 reporters and end up with 15 different answers.

Easily among my favorite answer is the flexible schedule that allows me to travel when and where we want.  We all have priorities on how we want to budget our dollars, but since we’ve become empty nesters, travel is very high on the list.

This past October I had the good fortune to spend five days in Iceland with my husband and another couple.  We normally would rent a car and tour on our own.  This time we went full-on tour buses with narration by local guides and covered as much ground as possible.  We saw as many of the highlights of Iceland as we could squeeze in.

A little research before we left clued us in on how expensive Iceland can be.  Top tip:  Purchase alcohol at the duty-free store before leaving the airport, it’s the cheapest place on the island.  Second tip:  No need to bring cash.  Iceland is pretty much a cashless society.  Their currency is the krona, but it’s extremely hard to purchase before you get there and even harder to convert back once you leave.  You can exchange some funds once you arrive but why bother – everything, right down to coffee from a convenience store, is purchased using debit or credit cards.  Third tip:  Check with your credit card company before you leave to make sure you won’t be charged exchange fees.  Fourth tip:  Unless you’re a foodie and want to experience the restaurant life – bring snacks and protein bars to stretch your food budget.  As an example:  Two beverages, one plate of meatballs and a bowl of soup:  $70.00.  One beer with a burger and fries:  $38.00

We booked this trip through Icelandair.com.  The flight, transport to our hotel, guided tour of Reykjavik and two of our day-long tours were all booked on this website – one of the easiest-to-maneuver sites I’ve ever used to plan a trip.

The most popular tour is the Golden Circle – Thingvellir National Park, Gullfoss Waterfall and Geysir geothermal area.  We saw the glaciers, the volcanos, the waterfalls – oh, the waterfalls.   The next day we headed farther south to the black sand beaches, glaciers and more waterfalls – one of which we could hike behind (bring rain gear).  Then came our longest day – 11 hours – to the Snaefefellsnes Peninsula, north of Reykjavik.  We were fortunate to have a guide who grew up in that area.  We made a lot of stops that weren’t part of the advertised tour so he could show us his old stomping grounds.  What an incredibly beautiful place to grow up in!

And speaking of growing up in Iceland – English is taught starting in grade school, so getting around and talking to locals is so very easy.  The entire population of Iceland is around 330,000, with approximately 220,000 living in Reykjavik.  Leaving the city takes you to gorgeous scenery and places right out of Game of Thrones (which is filmed on the island).  Many of the little fishing villages we visited look much like they did when first established.

Prior to the volcano that blew in 2010, tourism in Iceland was relatively minor.  As our guide put it – when Eyjafjallajokull blew, it was global-wide free publicity for this tiny island nation.   In recent years, tourism has beaten out fishing to become the top revenue producer for the Icelandic economy.

Which leads me back to my first statement – if I had a dollar for every time I was asked why I like freelance reporting – I would have had enough to spend a few extra days.   It’s a small island but because of the infrastructure, it’s hard to see everything in just five days.   Regrettably we did not make it to the Blue Lagoon.  We thought going during the shoulder season it would be easy to get in.  We found out that’s one site you really do need advance reservations.

And now back to work – until the next trip!


“From my heart: It is a privilege to serve you!”

November 28, 2017

By: Jan Ballman, RPR, CMRS, FAPR Has this ever happened to you:  Just about the time you start thinking you’re pretty good at something, you get schooled! Paradigm has spent years, quite literally, training and trying to become Best in Class in customer service in the court reporting and captioning industry.  We even underwent classes […]

Read the full article →

Mac v. PC: An “Apple-to-Apple” Comparison for Court Reporters

October 25, 2017

By: Mari Skalicky, RPR, RMR I have been exclusively using a Mac computer to run my StenoCat software day in and day out for eight years, after using a PC for decades.   I remain thrilled that I took the initial plunge to make the switch.  Here are a few reasons why… Did you know you […]

Read the full article →

Oh, The Assignments We Get When We Can Type Fast!

September 29, 2017

By: Lisa Richardson, RPR, CRR, CBC, CCP, DSA-MN I would have thought that after, ahem, 40-plus years in the court reporting and CART/captioning field, I had seen it all and experienced every possible job scenario.  Well, not quite, as it turns out!  But, isn’t that one of the best parts of our field? In August, […]

Read the full article →

Paradigm selected as top choice in Minnesota Lawyer 2017 Reader Rankings

September 25, 2017

Minneapolis, MN:  Minnesota Lawyer just announced its first-ever Reader Rankings, a recognition program set out to highlight the top companies that support the Twin Cities legal community.  Paradigm Reporting & Captioning was honored to be named top choice in three categories by Minnesota Lawyer readers for the 2017 list:  1) Best Court Reporter & Deposition […]

Read the full article →